Yes. We provide free local delivery within the Greater Toronto Area for orders over $2,999 CAD. For smaller orders, delivery fees may apply depending on distance and product size.

Yes. We ship to most provinces across Canada using LTL freight or courier services. Shipping rates are based on your location and the size of your order. You’ll see estimated shipping costs at checkout.

Yes. You may schedule a pickup at our warehouse. Please contact us in advance to arrange a convenient pickup time.

Shipping fees are based on your delivery address and the size and weight of your order. We charge only what our third-party carriers charge us — no extra markup. If you feel the quoted rate is unusually high, please contact us. We’re happy to double-check with our shipping partners and refund the difference if a better rate is available.

Once your order is placed, you’ll receive a confirmation email. After your order is packed and shipped, we’ll send a second email with a tracking number. You can track your shipment via the courier’s website or through your order status page.

Most large items such as facial beds and massage tables are shipped fully assembled. For barber chairs, basic assembly is required to optimize packaging.

Yes. All electric beds and chairs include a 2-year limited warranty covering structural and electrical components. For full details, please see our Policy.

We accept returns within 30 days of delivery for unused items in original packaging. Return shipping costs are the responsibility of the customer. Please note that some items such as assembled products, custom items, or consumables are non-returnable.
Please see our Return Policy for details.

If your order hasn’t shipped yet, we may be able to cancel or modify it. Please contact us as soon as possible. If the order has already shipped, return shipping or restocking fees may apply.

Yes. We welcome visitors to our Markham showroom to test selected demo units. Please contact us to schedule a time.

Yes. For purchases of 5 units or more of the same item, please contact us for a custom quote and shipping arrangement.

You can reach us by email or phone for any product or order-related questions. For damage or defect claims, please contact us within 48 hours of delivery.